Returns & Cancellation Policy

CANCELLATION POLICY

If you want to cancel any order placed with us, simply write to us at silvermokka@gmail.com to request cancellation within 24 hrs of placing the order.

We request you to cancel your order as early as possible. Any order that has been processed and dispatched cannot be cancelled.

Refunds will be processed within 5 days after payment has been made.

RETURNS POLICY

Damaged and defective products can be returned to us within 2 days from the day of delivery. The product to be returned must be in their original packaging and should be in a condition for re-sale.

You can write to us at silvermokka@gmail.com with the purchase order details along with the reason for return within 48 hrs of receiving the product.

Refunds will be processed within 5 days after payment has been made.